Privacy policy

Imperial Organic – Premium Natural Seeds in Pakistan (“we”, “our”, “us”) operates this online store to provide you with high-quality organic products and a safe shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, address, phone number, and email address.

  • Order Information: Products purchased, payment details (processed securely), shipping address.

  • Account Information: Username, password, preferences.

  • Device & Usage Data: IP address, browser type, pages visited.

  • Communications: Any messages or inquiries you send us.

2. How We Collect Your Information

We collect information:

  • Directly from you when you create an account, place an order, or contact us.

  • Automatically through cookies and similar tools when you browse our site.

  • From service providers (such as payment processors and shipping companies).

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your orders, inquiries, and promotions.

  • Improve our website, services, and product offerings.

  • Prevent fraud and ensure secure transactions.

  • Comply with legal requirements.

4. How We Share Your Information

We may share your information with:

  • Shopify (our website platform provider).

  • Payment processors for secure transactions.

  • Shipping partners to deliver your orders.

  • Marketing providers for email updates and promotions (if you have opted in).
    We do not sell your personal information.

5. Security of Your Data

We use industry-standard security measures to protect your personal data. However, no method of online transmission is 100% secure. Please keep your account details safe.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Opt out of marketing communications.

7. Cookies

We use cookies to improve your browsing experience and remember your preferences. You can disable cookies in your browser settings, but some features may not work properly.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us:
📧 Email: imperialfoods804@gmail.com
📞 Phone: +92 300 0785640 / +92 300 1719604
📍 Address: 14 km Main Chunawala Road, Hasilpur (BWP), 63000, Pakistan