Shipping policy
At Imperial Organic – Premium Natural Seeds in Pakistan, we aim to deliver your order quickly, safely, and at a reasonable cost.
1. Delivery Areas
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We deliver all over Pakistan.
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International shipping is available to select countries. Contact us for details before placing an order.
2. Processing Time
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
3. Delivery Time
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Within Pakistan: 2–5 business days (depending on your location).
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International: 7–15 business days (subject to customs clearance).
4. Shipping Charges
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Within Pakistan:
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Free delivery on orders over PKR 3,000.
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Orders below PKR 3,000 will incur a flat shipping fee.
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International: Shipping charges are calculated at checkout based on weight and destination.
5. Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.
6. Delays
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Delivery times are estimates and may vary due to weather, courier delays, or customs inspections.
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We are not responsible for delays caused by factors beyond our control.
7. Incorrect Address
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Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Damaged or Missing Items
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If your package arrives damaged or with missing items, please contact us within 48 hours of delivery with photos for assistance.
Contact Us
For any shipping-related questions, contact:
📧 Email: imperialfoods804@gmail.com
📞 Phone: +92 300 0785640 / +92 300 1719604
