Terms of service

Welcome to Imperial Organic – Premium Natural Seeds in Pakistan (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. General Conditions

  • You must be at least 18 years old to use our services.

  • You agree not to use our products for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

  • We make every effort to display product colors, descriptions, and images accurately, but we cannot guarantee exact matches due to screen variations.

  • All products are subject to availability. Prices and availability may change without notice.

3. Orders & Payments

  • All orders are subject to acceptance and product availability.

  • We accept payments via secure methods including credit/debit cards, bank transfer, JazzCash, and EasyPaisa.

  • You agree to provide current, complete, and accurate purchase and account information for all orders placed.

4. Shipping & Delivery

  • Delivery times are estimates and may vary depending on your location.

  • Shipping fees and delivery policies are available on our Delivery Policy page.

  • We are not responsible for delays caused by courier services, customs, or other factors beyond our control.

5. Returns & Refunds

  • Please refer to our Return & Refund Policy for details on how we handle returns, exchanges, and refunds.

6. Intellectual Property

  • All content on our website, including logos, images, text, and graphics, is the property of Imperial Organic and is protected by copyright and trademark laws.

  • You may not reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.

7. Limitation of Liability

  • We are not liable for any injury, loss, or damage arising from the use or misuse of our products.

  • Our total liability for any claim shall not exceed the amount you paid for the product.

8. Third-Party Services

  • Our website may include links to third-party websites. We are not responsible for their content, policies, or services.

9. Changes to Terms

  • We may update or change these Terms at any time. The latest version will always be posted on this page.

10. Contact Information

If you have any questions about these Terms, please contact us:
📧 Email: imperialfoods804@gmail.com
📞 Phone: +92 300 0785640 / +92 300 1719604
📍 Address: 14 km Main Chunawala Road, Hasilpur (BWP), 63000, Pakistan